Welcome to Kays Cottage Guesthouse Windermere

Terms and Conditions


Arrival times

We are flexible with our arrival times. Rooms are usually ready by 2.00pm. Prior to 2.00pm you can drop off luggage and collect your keys. Last arrival time is 9:00PM.
Please let us know if you are going to be delayed.

No Smoking

Our guest house is completely non smoking and we take this policy very seriously. Please do not make a reservation if you wish to smoke on the premises.

Deposit payments

All guests will be requested to provide credit or debit card details at the time of making a reservation.
Generally a small non-refundable deposit is taken at the time of booking and the remainder is due 7 days before your visit this deposit is non-refundable.

Cancellation charges

Please consult the cancellation policy on the Kays Cottage page on the website you have made your booking through for our cancellation charges.
Guests are advised to inform us immediately of any changes to their itinerary.

Single Occupancy Policy

Please note that we do not have any single rooms. Sometimes we may have double rooms available for single use. This is dependant on occupancy and season. Single occupancy of a double room carries a supplement. Please contact us to discuss availability and price.

Children and Young People

We do not have facilities to accommodate children under the age of 16 years.